PXL Vision - Stage Env - Notice history

⚠️ STAGING ENVIRONMENT — This page details the status of the Staging environment for informational purposes only. A Service Level Agreement (SLA) is not guaranteed, and updates are provided on a best-effort basis.

All systems operational

PXL Ident - Stage - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

PXL Ident API - Stage - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

PXL Check - Stage - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

PXL Cloud - Stage - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Notification Service - Stage - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026
Operational

Manual Check Service - Operational

Datacenter Provider - Operational

Address Check Service - Operational

Notice history

Sep 2026

Skribble CH unavailable – Service Disruption
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The issue affecting the Skribble platform, caused by scheduled security maintenance at our infrastructure provider, has been fixed. If you still experience issues, please log out and log back in. We apologise for the inconvenience.

  • Monitoring
    UTC
    Monitoring

    Update: Our attempt to restore the platform on new nodes was unsuccessful due to the underlying storage issues within the Kubernetes cluster.

    Both of our infrastructure providers are actively working to resolve these issues. The platform remains unavailable at this time.
    - https://www.cloudscale-status.net/incidents/247957
    - https://status.vshn.net/incidents/247998

    We will provide another update as soon as we have further information.

  • Update
    UTC
    Update

    Update: We have identified the root cause as an update by our cloud infrastructure provider that caused multiple Linux nodes to fail.

    We are currently restoring the platform on new nodes. The platform remains unavailable at this time.

    We will provide another update as soon as the platform is restored.

  • Identified
    UTC
    Identified

    Our cloud infrastructure provider is currently investigating failures affecting multiple Linux nodes. We are monitoring the situation and will provide updates as more information becomes available.

    https://www.cloudscale-status.net/incidents/247957

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue affecting our platform, making it temporarily unavailable. Our engineering team is actively investigating the root cause to restore service as quickly as possible. Currently investigating this incident.

Aug 2026

Scheduled Maintenance
  • Completed
    August 26, 2026 at 6:45 AMUTC
    Completed
    August 26, 2026 at 6:45 AMUTC
    Maintenance has completed successfully
  • In progress
    August 26, 2026 at 6:00 AMUTC
    In progress
    August 26, 2026 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 25, 2026 at 10:47 AMUTC
    Planned
    August 25, 2026 at 10:47 AMUTC

    We are writing to inform you of essential scheduled maintenance for our infrastructure to enhance security and performance. This may result in a temporary drop in the services.

    Key Details:

    Detail

    Information

    Service(s) Affected

    Al Services

    Impact

    This may result in a temporary drop in the services.

    Action Required: None.

    You can monitor our progress on the Status Dashboard: https://status-stage.pxl-vision.com/.

    Thank you for your understanding.

    Sincerely,

    The PXL Vision Team

Jul 2026

Planned Maintenance: Update Login Experience for German platform (skribble.de)
  • Completed
    July 28, 2026 at 9:35 PMUTC
    Completed
    July 28, 2026 at 9:35 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 28, 2026 at 6:00 PMUTC
    In progress
    July 28, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 24, 2026 at 1:40 PMUTC
    Planned
    July 24, 2026 at 1:40 PMUTC

    Notice for customers of our German platform (skribble.de).

    During this scheduled maintenance window, we will introduce an update to the login process.

    Going forward, logins and account registrations will be handled by our central, modernised authentication service.

    This change is an important technical improvement that further enhances the security, stability and future-readiness of the platform.

    What does this mean for you?

    For most users, no action is required. You will simply notice a slightly updated login and signup experience. The signing experience and all other platform functionality remain unchanged.

    Note for customers using SSO or OIDC integrations on the German platform

    The authentication flow will now be handled directly by our authentication service. Existing integrations are expected to continue working without any changes.

    However, if you have implemented custom authentication logic or rely on hardcoded login URLs, we recommend validating your configuration after the maintenance window.

    Thank you for your understanding — we are continuously working to improve the security and reliability of the Skribble platform.

    _______________________________________________________________________

    Hinweis für Kundinnen und Kunden unserer deutschen Plattform (skribble.de).

    Im Rahmen des geplanten Wartungsfensters führen wir eine Aktualisierung des Anmeldeprozesses ein.

    Anmeldungen und Registrierungen erfolgen künftig über unseren zentralen,modernisierten Anmeldedienst.

    Diese Umstellung ist eine wichtige technische Weiterentwicklung, die die Sicherheit, Stabilität und Zukunftsfähigkeit der Plattform weiter verbessert.

    Was bedeutet das für Sie?

    Für die meisten Nutzerinnen und Nutzer ist keine Aktion erforderlich. Sie werden lediglich eine leicht angepasste Login- und

    Registrierungsseite bemerken. Das Signieren sowie alle weiteren Funktionen der Plattform bleiben unverändert.

    Hinweis für Kunden mit SSO- oder OIDC-Integration auf der deutschen Plattform

    Der Authentifizierungsablauf wird künftig direkt von unserem Anmeldedienst abgewickelt. Bestehende Integrationen funktionieren

    voraussichtlich ohne Anpassung weiter.

    Sollten Sie jedoch eigene Authentifizierungslogik implementiert haben oder fest hinterlegte Login-URLs verwenden, empfehlen wir, Ihre Konfiguration nach dem Wartungsfenster zu überprüfen.

    Vielen Dank für Ihr Verständnis — wir arbeiten kontinuierlich daran,die Sicherheit und Zuverlässigkeit der Skribble-Plattform zu verbessern.

DE Platform only: Ongoing issues at IONOS
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    IONOS is rolling back their changes. We are monitoring the progress.

    https://status.ionos.cloud/incidents/1573fwzccn81

  • Investigating
    UTC
    Investigating

    We are currently investigating an ongoing issue affecting the IONOS managed service used by our German platform.

    We are in contact with the provider and are monitoring the situation closely. We will provide another update as soon as more information is available or the issue has been resolved.

    We apologize for any inconvenience this may cause.

Jul 2026 to Sep 2026

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