PXL Ident - Stage - Operational
PXL Ident - Stage
PXL Ident API - Stage - Operational
PXL Ident API - Stage
PXL Check - Stage - Operational
PXL Check - Stage
PXL Cloud - Stage - Operational
PXL Cloud - Stage
Notification Service - Stage - Operational
Notification Service - Stage
Manual Check Service - Operational
Manual Check Service
Datacenter Provider - Operational
Datacenter Provider
Address Check Service - Operational
Address Check Service
Notice history
View current statusOct 2026
- Completed · October 21, 2026 at 12:00 PMUTCMaintenance has completed successfully
- In progress · October 21, 2026 at 10:45 AMUTCMaintenance is now in progress
- Planned · October 21, 2026 at 10:16 AMUTC
We are writing to inform you of essential scheduled maintenance for PXL Ident - Stage, PXL Ident API - Stage, PXL Check - Stage and PXL Cloud - Stage to enhance security and performance. This may result in a temporary drop in the services.
Key Details:
Detail
Information
Service(s) Affected
PXL Ident - Stage, PXL Ident API - Stage, PXL Check - Stage and PXL Cloud - Stage
Impact
This may result in a temporary drop in the services.
Action Required: None.
You can monitor our progress on the Status Dashboard: https://status-stage.pxl-vision.com/.
Thank you for your understanding.
Sincerely,
The PXL Vision Team
- Completed · October 15, 2026 at 11:30 AMUTCMaintenance has completed successfully
- In progress · October 15, 2026 at 10:30 AMUTCMaintenance is now in progress
- Planned · October 15, 2026 at 7:04 AMUTC
We are writing to inform you of essential scheduled maintenance for Our Infrastructure to enhance security and performance. This may cause brief service interruptions.
Key Details:
Detail
Information
Service(s) Affected
Infrastructure / All Services are affected
Impact
This may cause brief service interruptions.
During this window, you may experience brief service interruptions. We apologize for the inconvenience.
Action Required: None.
You can monitor our progress on the Status Dashboard: https://status-stage.pxl-vision.com/.
Thank you for your understanding.
Sincerely,
The PXL Vision Team
- Postmortem · UTC
A postmortem report by Swisscom can be found here: https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/incident-report-st%C3%B6rung-beim-signing-service-vom-14.-oktober-2026
- Resolved · UTC
The disruption at our trust service provider Swisscom is resolved. QES and AES signatures have been working normally again, and no further errors have occurred.
If a signature failed during this period, please simply try again. All signature requests remained valid. We apologise for the inconvenience.
- Monitoring · UTC
QES and AES signatures are completing successfully again, and we no longer see any errors. We're keeping a close eye on the service with Swisscom to make sure it stays stable.
If a signature failed during the disruption, please try again. Open signature requests stayed valid throughout. If you still have problems, please contact our support.
- Investigating · UTC
Signatures with Qualified (QES) and Advanced (AES) quality fail at the final signing step. The cause is a disruption at our trust service provider, Swisscom. We've escalated it to them and are working with them to restore service.
Simple electronic signatures (SES) are not affected. Open signature requests stay valid and can be signed once the service is back. No data has been lost.
We'll post an update as soon as we know more.
Sep 2026
- Resolved · UTC
The issue has been resolved. We temporarily switched to alternative DNS servers to restore normal service.
We will continue to monitor the situation.
- Monitoring · UTC
We are currently experiencing DNS service issues in our IONOS datacenter. The issue affects skribble.de and is primarily impacting signing with Swisscom TSP.
We are monitoring the DNS issues and will provide updates as the situation develops.
Aug 2026
- Completed · August 26, 2026 at 6:45 AMUTCMaintenance has completed successfully
- In progress · August 26, 2026 at 6:00 AMUTCMaintenance is now in progress
- Planned · August 25, 2026 at 10:47 AMUTC
We are writing to inform you of essential scheduled maintenance for our infrastructure to enhance security and performance. This may result in a temporary drop in the services.
Key Details:
Detail
Information
Service(s) Affected
Al Services
Impact
This may result in a temporary drop in the services.
Action Required: None.
You can monitor our progress on the Status Dashboard: https://status-stage.pxl-vision.com/.
Thank you for your understanding.
Sincerely,
The PXL Vision Team